SERVICES – TERMS AND CONDITIONS
Trials are to be held during day light hours and during the week.
A deposit payment of 100% of trial services costs must be made within 1 week of invoice issuing and before the trial is to take place. Failure to do so will result in hair, makeup and logistics services being suspended until payment is made.
Adjustments to bookings must be made with the agreement of the Artist and with as much notice as possible.
Total cost of services may be adjusted and finalised after the trial, this may incur a further cost- IE if an assistant is required.
Travel time cost for weddings more than 10 miles away from KT8 2PP are additional, charged at £35 per hour. Hotel costs may be necessary for larger bridal parties, venues at considerable distance and or early ceremony times.
In the extremely unlikely event that the Artist is unable to attend the Client’s Wedding Day/ Event due to unforeseen circumstances, the Artist reserves the right to appoint another suitable Make Up Artist and Hair Stylist if relevant, in similar Artistry style to attend on the Artist’s behalf to undertake the Make Up Artistry and or Hair Styling if relevant to the best of their ability. If no other Artist can be appointed the Client will be refunded the full balance ( monies excluding trial costs, if relevant).
As from Saturday 15th August 2020 Makeup Artists are allowed to work on faces again, as per Government guidelines. Any changes to these Government guidelines are understood to be out of the Makeup Artists control.
The Client is responsible for informing the Makeup Artist of any symptoms of Covid-19 / Covid-19 related symptoms ( fever and or cough) a minimum of 24 hours before any appointment so the Makeup Artist can prepare accordingly.
Postponements will always be accommodated if at all possible.
The Makeup Artist will be wearing PPE- Visor and Type2 Mask until the Government states otherwise to keep both Client and Artist safe. When these rules are relaxed the Makeup Artist will be wearing a cotton-filter mask.
PAYMENTS: Initial payment required to hold your trial is the full trial amount. This is non refundable, you have 7 days to pay it from the date of it being issued. After that I send a reminder and if I don’t hear from you within a reasonable time I release the date.
After your trial I email you with feedback from it, pictures we’ve taken and issue you with a non refundable booking invoice which is half your wedding day fee. This is to cover any preparation I will then start for your wedding day- timetables, travel plans etc. You again have 7 days to pay it. If it isn’t paid within that time I send a reminder. If I don’t hear from you within a reasonable time the date is released. Two weeks before your wedding the remainder invoice is sent- the other half of the fee plus relevant travel expenses. Again, you have 7 days to pay the invoice. All being well it is paid and I attend your wedding and help you and your bridal party get ready. If the remainder is not paid for whatever reason, the date is released. If your wedding date is to be postponed I will make every effort to transfer your booking over to a new date. If I cannot accommodate this the last invoice is invalid and the non refundable booking invoice is retained by the Artist.
Under new GDPR laws that come into force in the UK and EU from May 21st 2018 I promise this as your wedding supplier:
I take your privacy and information very seriously. I will only use your personal information to provide the products and services you have requested from me in order to provide you with the best makeup and beauty services.
All information you provide about yourself, your wedding and any third parties will be stored in password protected online locations ( Gmail, Basecamp ) that only I will have access to.
All information you provide about yourself, your wedding and any third parties will NOT be shared to anyone unless you, the client express permission to myself to do so.
Your personal information ( Name, Address, Contact Number ), and the way I store it ( Basecamp, Gmail ) and use it will be destroyed within a 5 year accounting period. Your Photographs ( via booking form and Pinterest ) and the way I store them ( Basecamp, Emails, Pinterest ) the way I store them will be destroyed within 1 month of wedding day. This does NOT include my own personal pictures of your hair and makeup from your trial.
The initial information I ask of you via my Contact form as a potential client means that you give me permission to contact you in accordance with your initial reason of enquiry, for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent, namely taking steps, at your request, to provide information about our availability and services. This information as above, will NOT be passed on to ANY third party unless you, the client express permission for myself to do so.
I may process information that you provide for publication on my website or social media. The publication data may be processed for the purposes of enabling such publication and marketing my website and services. The legal basis for this processing is consent.
I may process information that you provide to me for the purpose of subscribing to my email notifications and/or newsletters. This information may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent. This consent can be withdrawn at any time via Unsubscribing.
I may disclose your personal data to my insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
I may disclose your contact details to my suppliers or subcontractors insofar as reasonably necessary to deliver sub-contracted services or product orders. The legal basis for this processing is consent.
I may update this policy from time to time by publishing a new version on this website. You should check this page occasionally to ensure you are happy with any changes to this policy.
Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
This website is owned and operated by Kylie and Peter McClelland of 52 Grange Road, KT8 2PP. We can be contacted at this address, and or on the number and email provided on the contact page.
The host of this website is based in the UK.